We aim to ship in-stock products within 1-2 working days. Please note that for all orders made from countries outside the EU, shipments may be subject to import fees and taxes that are due on arrival and are not covered by the shipping costs charged in our web store. It’s impossible for us to determine customs charges as they vary from country to country and state to state. If you need any detailed information about these charges, please contact your local customs office. Tell them you’ll be receiving a shipment from Slovenia, EU in the amount of your purchase value. They’ll be able to calculate the exact fees.
When you order make sure to leave your phone number and e-mail address as well, so the delivery company can contact you.
Shipping to countries listed below is free for orders above 160€! For all orders under this amount the shipping fee is 10€.
Currently we ship to:
| Country | Delivery time in working days* |
| Austria | 3 |
| Belgium | 3 |
| Croatia | 3-5 |
| Denmark | 7 |
| Finland | 4 |
| France | 4-10 |
| Germany | 3-5 |
| Greece | 4-6 |
| Hungary | 3-4 |
| Ireland | 5 |
| Italy | 3-5 |
| Latvia | 3 |
| Lithuania | 5 |
| Luxembourg | 4 |
| Netherlands | 3 |
| Norway | 5-7 |
| Poland | 3 |
| Portugal | 3-5 |
| Serbia | 3-7 |
| Slovakia | 3 |
| Spain | 4-6 |
| Sweden | 4-5 |
| Switzerland | 3 |
| United Kingdom | 3-4 |
*Expected delivery time in working days. It can be subject to change.
**Rest of the world: contact us via info@didicares.net for additional information!
DELIVERY & PAYMENT
All orders are shipped from our headquarters in the heart of Europe in Slovenia. For all orders from abroad we accept all major credit or debit cards. All payments are 100% safe and secure!
RETURNS
We also accept returns under certain conditions:
- Items are unopened and undamaged,
- Return shipping costs are covered by the buyer,
- Return payment is done in 3 working days upon receiving the undamaged and unopened goods.
If you decide to return, please send us an email to info@didicares.net. After we confirm the receipt of the email you can send the goods to the below address:
Damjana Krameršek s.p.
Na gmajni 1
3202 Ljubečna
Slovenia, EU
